Meet the Heart & Mind Team 

Empowering Connections

Danielle Snyder, LPC

Licensed Professional Counselor

"Are you tired of how things are? Are you feeling powerless or helpless to fight against the past or how it makes you feel today? "

Always looking for the rug to get pulled out from under you? Expecting people to leave or that you are "too much to handle"?

Healing from painful experiences is possible. It is a process and I will be right beside you the whole way. Being a survivor means you know what to do to make it through each day. If you are motivated to feel better, let's work together to find that elusive joy and ways to thrive.

I enjoy working with teenagers and adults who are struggling with how difficult events and abusive relationships are impacting them today.

If you are going through major life changes, struggling with substance abuse or making relationships work are a challenge I want to work with you. I come alongside clients and empower them using EMDR, Internal Family Systems, Psychodynamic modalities and Attachment theory.

Rebecca Waranch, LCSW

Licensed Clinical Social Worker

"Having trouble being heard or using your voice?"

Struggling with a critical inner voice, connecting with others? Fighting daily anxiety, stress and feelings from past and current life experiences? Don't keep fighting alone.

I work hard to provide a warm, open-minded and client-centered environment. If you are feeling motivated to seek help, gain awareness into your challenges and develop your natural abilities to make positive changes in your life - come see me. Let's work together on finding fulfilling and healthy relationships, more confidence, strength and self-motivation to meet YOUR goals and solve problems independently.

It is not my job to "fix" you or have my own agenda, rather to recognize that you are the expert on your own life, and I support you in solving problems, improving the quality of your life, and eventually feeling confident enough to thrive!

I have training in Family Systems, Play Therapy, Attachment therapy and Solution-focused Brief Therapy.

Cora Matthews, MSW

Supervisee in Social Work

"I speak play and creative healing."

I work with those struggling with anxiety, anger and other issues. I also work with survivors of domestic and sexual assault of all ages, and those directly and indirectly impacted by other traumas. While some like to process problems through talking, others benefit from different therapeutic approaches that work with the brain’s ability to process events. I use play therapy, story writing, art, music, and other creative expressions to explore ways of healing.

I am working towards my license as a clinical social worker and receiving play therapy supervision with Amy Reamer, LMFT, RPT-S.

Deborah McSorley, LCSW

Licensed Clinical Social Worker

I believe that as humans we all need a listening ear, a new perspective or technique to handle the many challenges of modern life. I believe that you have the ability to heal from your past and develop new coping strategies for the future. I use brain-based treatment for issues like depression and anxiety and believe it is essential to healing. I work from a strengths perspective and solutions focused approach and incorporate cognitive behavioral therapy techniques, mindfulness and art into many of my sessions.

I have worked in the area of adoptions, school social work, Christian counseling, child welfare, trauma and hospital social work. I have worked extensively with the U.S. military and others in the areas of depression, anxiety and conflict resolution as well as developmental trauma. I have helped with parenting issues related to autism, ADHD and other behavioral challenges.

Becky Lehman, CTRS, Intern

Intern in Mental Health Counseling

"Has your life story taken a twist lately? Unexpected changes have you feeling lost or overwhelmed? "

Life is a journey full of changes and transitions which offer us constant opportunities to learn about ourselves, better respond to our circumstances, become more truly who we are, relate to others in healthy ways, and experience greater well-being. ​

Looking for a calm and steady presence to come alongside you and partner with you in processing your stories and experiences? I will help you identify your strengths and creatively move towards a more hopeful, fulfilling, and meaningful future.

If you approach the counseling process with curiosity, courage, patience, and honesty as you engage in your life story we will work well together. We will establish a focus that will guide our sessions as we work towards meeting your goals.

I have many years of experience as a recreation therapist working mainly with teens with disabilities, have training in Christian Counseling and use a holistic approach to counseling with attention given to mind, body, and spirit. 

I am in my internship at Regent University completing a master's degree in Clinical Mental Health Counseling.

Samantha Reamer

Director, Tiger Tamers Club

I’m a Brain Trainer, but you might also call me a Tiger Tamer. I help those who struggle with every day or life long challenges, who long to feel relief but are held back due to emotion regulation difficulties, anxiety, self-worth, social challenges, and more.I guide them through our process of calming the nervous system and making more brain connections so that they can begin to overcome and handle their challenges!

Robbie Reamer

Office Manager, Owner

Robbie keeps the office running well and supports our staff in many ways. He has a background in law enforcement including being a Crisis Intervention Training instructor. He supports the mission and vision of Heart & Mind.

Amanda Firestone, LCSW

Licensed Clinical Social Worker

“Having difficult thoughts and feelings? Feeling overwhelmed and lost hope that life will ever change? Struggling with adoption issues?

Do you have a teen struggling to make sense of life after a difficult event or loss? LGBTQ struggles? Teens appreciate honesty and transparency. Amanda understands this and provides support in an open, honest and consistent way.

Life isn’t always easy, but with the right tools and support you can overcome any hardship. I aim to provide a safe, judgment free environment to discuss the obstacles holding you back from achieving your goals. Together we will use collaborative and unique solutions to help you prevail through any adversities you may encounter.

I have personal and professional experience in adoption and working with children, adolescents, and families with trauma histories in the home, community, and education system and I look forward to working with you.

Jettie Norfleet, LPC

Licensed Professional Counselor, Site Supervisor

"I believe strongly in the mind-body-soul connection"

I wholeheartedly believe that everyone has an internal ability to access emotional wellness. I enjoy partnering with individuals as they navigate life transitions.I work with a variety of issues, with a main focus on anxiety, adjustment issues, relationship issues, stress management, spiritual concerns, self-harm, self-esteem/self-worth issues, as well as survivors of abuse and trauma.

I strongly believe in the mind-body-soul connection and integrate that philosophy along with cognitive behavioral therapy techniques and expressive techniques. I am bilingual and offer counseling services to our Spanish speaking clients.

Crystal Neville, MA

Resident in Marriage & Family Therapy, Marketing Coordinator

I am passionate about helping couples achieve what they want out of their relationship and working through the struggles that exist through therapeutic techniques and practices relative to their relationship. I encourage exploration of how past traumas cause struggles in our lives and relationships.

I strongly believe in collaborating with individuals on how they wish to shape their lives and relationships based on their values.

I have training in Christian counseling and am a certified facilitator for the PREPARE/ENRICH program. I am currently working towards my license in Marriage and Family Therapy under the supervision of Amy Reamer, LMFT, RPT-S.

Missy Horowitz, LPC

Licensed Professional Counselor, Onboarding Coordinator

"Looking for a happier and more fulfilling life?"

If you are struggling with anxiety, relationship difficulties, you don't have to stay stuck there. There is hope for healing after difficult or traumatic experiences.

I strive to provide a calm and peaceful presence in a safe place to explore and take an active role in your life. I look forward to partnering with you to find creative solutions.

I am trained in EMDR and use other play and expressive therapies in our work together. I have training in Christian counseling and can incorporate your faith in our work if you choose to do so.

Brett Welch, CTP, Intern

Certified Trauma Practitioner and Resident in Counseling

"Is your child struggling with behavior issues?" "Are you left feeling like there is no one who really gets it?"

Growing up is a lifelong journey and knowing how to effectively navigate and interpret the world around us can have a huge impact on our behaviors and how we feel about ourselves. All too often, "behavior issues" are masks for feelings of frustration, hurt, sadness and unclear expectations. For children, especially, behavior is communication and listening to the underlying message is key.

Looking for a place where you and your child feel seen, heard, accepted and appreciated for who you are and who you want to become? I will help you identify strengths, build skills, manage hardships in a safe place, and move towards becoming your best self.

If you approach the counseling process with openness, patience and a desire for authenticity, we will work well as partners in meeting your goals.

I have 14 years of experience as a school counselor and have worked with children and their families to support their success in school and in life, particularly managing challenges stemming from trauma, gender identity, ADHD and ASD. I use a culturally competent, strengths-based, creative approach to counseling with hands-on techniques tailored to the individual.

I am a certified trauma practitioner and I am passionate about respecting and engaging all belief systems. I am currently a Resident in Counseling working towards licensure under the supervision of Amy Reamer, LMFT, RPT-S.

Amy Reamer, LMFT, RPT-S

Executive Director, Owner

Amy is passionate about helping others heal their hearts from past hurts - through the use of research and evidence based practices infused with the latest neuroscience research. She has personal and professional experience with adoption, developmental trauma and other developmental disabilities. She is a self-proclaimed "brain geek" and continuously finds fun ways to incorporate the latest neuroscience research into evidence-based practices specializing in the effects of early trauma or neglect on the brain and the best ways to help children and teenagers heal. She is the author of "Toby the Tiger Tamer" and the developer of the Tame Your Tiger Brain Training Program.​

Amy is not currently taking new clients. She is supervising the Heart & Mind team, providing workshops, adoptive parent coaching, and supervision for therapists for licensure as a MFT in VA, play therapist and consultations.

Insurance acceptance varies by therapist, service and medical necessity. Cash/Check/Credit Cards/Flexible Spending/Health Savings cards accepted.


We highly recommend you verify with your insurance company you have coverage for mental health services, your responsibility
(deductible/co-pay etc) and that the therapist you want to see is in network with your plan.


Heart & Mind is a group mental health therapy practice in Richmond, VA, founded to bring true long-lasting healing to the core foundational needs of children, adults, parents and families impacted by adoption, early trauma, neglect and attachment challenges. Heart & Mind empowers connections through mental health counseling, brain training, neuro-informed services and education. Our staff has extensive training and experience in adoption counseling, developmental trauma, play therapy, Safe and Sound Protocol and EMDR.


Phone: 804-307-2801

2301 Hilliard Rd #8
Henrico, VA 23228, USA

Fax: 804-508-6969

© 2020 by Heart & Mind. Proudly created by CreativeMktGroup